Privacy Policy

We have always been solemnly committed to protecting the privacy of users who use our products and services (hereinafter collectively referred to as "users", "you"). This Privacy Policy applies to all products and services we provide and explains how we may collect, use, protect and disclose your personal information.

Please note that we will review and amend our terms from time to time, so the relevant measures will change accordingly. We urge you to check this page regularly to ensure you are always aware of the latest version of our Privacy Policy.

1. Terms and Conditions

You do not need to provide any personal information to browse or use this website. When you register/register to use our services or online content, we collect your personal data so that we can provide services to you.

You may choose to refuse to provide us with personal data, but in this case, we may not be able to provide services to you. By using or continuing to use NI HAO, you agree to our use of your personal data in accordance with the Privacy Policy.

2. Information we may collect

We may ask you to provide the following personal information in order to register and manage your services. Without such information, it will not be possible to fulfill your service request. Personal data collected may include (but is not limited to):

1. Your personal and contact information, such as name, gender, date of birth, phone number, social media links, email address, residential address, mailing address and/or address for sending books;

2. Your account information, such as the first and last 4 digits of your credit card account number or user account number;

3. Your personal education level, interest and direction of improvement;

4. Your computer or mobile device IP address, location information, browser settings, browsing history and/or other Internet records;

3. How we collect and use your information

(1) We will collect and obtain your information through the following channels

1. Information provided by you. For example:

(1) The information you provide to us when you register an account with NI HAO or use the company-wide services;

(2) The shared information you provide to other places through NI HAO, and the information stored when you use NI HAO/class software.

2. Your information shared by other parties. That is to say, the class software party uses the shared information about you provided by NI HAO.

3. We obtain your information. When you use NI HAO, the information we collect, summarize, and record includes but is not limited to personal information, location information, device information, etc.

4. Data Retention and Deletion

We will retain your personal data only for as long as necessary to provide services to you or as required by law. You may request to delete your personal information at any time. We will promptly and securely delete the relevant data upon receiving such a request, in accordance with applicable laws and regulations.

Once your account is no longer required, we will delete your personal data in compliance with legal obligations or upon your request. Deleted information cannot be recovered, and you will no longer be able to use it for related services.

(2) Cookies

When you visit NI HAO, we may store certain information in your device in the form of Cookies. Cookies are a small text file placed on your computer by a web server. Cookies cannot be used to run programs, and will not spread viruses to your computer.

Cookies can save you the trouble of re-registering every time you browse NI HAO, and you have the right to choose not to accept Cookies, but this may prevent you from using or activating certain functions of NI HAO. We use cookies at NI HAO to:

1. To identify you when you browse NI HAO;

2. Obtain information about your preferences, access and browsing behaviors, online activities and Internet usage;

3. Keep track of the information stored in your shopping cart and assist you through the checkout procedure;

4. Conduct research and statistical analysis to help us improve our services and better understand your requirements and interests;

5. Provide advertisements that suit your personal interests, and more effectively carry out promotion and advertising plans of us, business partners and advertisers;

6. Make your online activities more efficient and experience better;

7. Make security measures more stringent.

(3) We will collect and use your information for the following purposes

  1. Provide you with NI HAO services, such as: registration, push notification, push products and services, customized services, etc.

  2. Verify identity and/or conduct credit check

  3. To provide you with security

  4. Handling service-related payment instructions or collecting arrears for you

  5. Process orders, bill and fulfill orders Directly market our services

  6. Directly promote the products and services of our business partners

  7. Carry out market research, statistical analysis and behavioral analysis

  8. Conduct customer data analysis and analyze your learning preferences

  9. Let you choose to participate in the interactive functions of the services we provide you, including identifying your friends, communicating with them and sharing your learning experience at NI HAO

  10. Recommend to you about our services or the courses or services you are interested in

  11. Design the company's website and content to cater to your specific preferences

  12. Handling your complaints and account inquiries

  13. Prevention and prevention of fraud

  14. Audit

  15. Disclosure in accordance with applicable laws, rules and regulations

  16. Any other use directly related to the original purpose of collecting personal data

  17. In the case of using class software, all data is stored in servers outside Macao

4. Our protection and disclosure of your information

Once you log into the area where the above information is required, it is presumed that the user of this website agrees and authorizes the processing of his personal data in accordance with the "Personal Data Protection Law" (Hong Kong Law).

(1) We will take the following measures to protect your information

1. Data security technical measures

We will establish reasonable system specifications and security technologies to prevent your information from being accessed, used, modified without authorization, and to avoid data damage or loss. When using information, we will adopt strict data access control to prevent data from being used in violation of regulations.

2. Other security measures we have taken to protect information

We only allow employees and partners who need to know this information to access your information, and set up strict access control and monitoring mechanisms for this purpose. We also require all persons who may have access to your information to fulfill corresponding confidentiality obligations. If we fail to fulfill these obligations, we will reserve all legal rights.

3. We will take all reasonable and possible measures to ensure that no irrelevant information is collected

4. The Internet is not an absolutely safe environment, and communication methods with other users such as email, instant messaging, social software or other service software cannot be guaranteed to be fully encrypted. We recommend that you use complex login passwords when using such tools. And pay attention to protecting your information security.

5. Security incident handling

After an unfortunate information security incident occurs, we will try our best to inform you in a timely manner; the basic situation and possible impact of the security incident, the handling measures we have taken or will take, suggestions for you to prevent and reduce risks independently, and your remedy measures etc.

Please understand that due to technical limitations and limitations in risk prevention, even if we have tried our best to strengthen security measures, we still cannot guarantee 100% information security. The system and communication network you use to access this mall may have problems due to circumstances beyond our control.

(2) We may disclose your information to the following persons

Unless we obtain your authorization and consent, we will not trade your personal information for profit. However, if we need to perform legal obligations in accordance with the provisions or requirements of the law, or provide services to you, we may provide the following persons Disclosure of your data (whether in Hong Kong or outside Hong Kong):

1. Courts, executive agencies, or other government statutory or regulatory departments, agencies, or organizations that have jurisdiction;

2. Companies that collaborates with us, participating in service sales and marketing or administration, or sellers or contractors, agents or other service providers who provide goods/services;

3. Any other person who has a duty of confidentiality to us, including company members, auditors, accountants, and lawyers who have promised to keep such information confidential;

4. Banks, financial institutions, credit card issuing companies or debt collection service companies.

Based on the characteristics of the Internet, your information may be transmitted or stored in computer network equipment outside your country of residence or legal jurisdiction for necessary services. These countries or jurisdictions may not have the same strict privacy laws as the country in which you live. NI HAO will also try our best to ensure that service providers have corresponding and appropriate protection regulations to ensure that users' private data are protected.

5. Scope of application

This Privacy Policy applies only to NI HAO. We may contain links to other websites and webpages, and whenever you activate any of these linked websites, you have left NI HAO. Our users all need to attend classes in third-party class software, and after you leave NI HAO and log in to the class software, any personal information or any other information you provide to any other organization will not be within the scope of our monitoring, your browsing or use of other sites or software is at your own risk.

6. Amendment and notice of privacy policy

We may revise the content of this "Privacy Policy" in due course, and such modifications form part of this "Privacy Policy". For major changes, we will provide a notice, and you can choose to stop using NI HAO; if you continue to use NI HAO, you agree to be bound by the revised Privacy Policy.

Any modification will put your satisfaction with the course as priority, and we encourage you to review our Privacy Policy each time you use NI HAO.

7. Contact us

If you have any questions about NI HAO's privacy policy, you can contact us through the contact information on the NI HAO website, and we will do our best to solve it.

8. Payer Disclaimer

The Company is committed to protecting the personal data ("Data") of its customers. In order to better protect your privacy, we purposely provide the following instructions to explain our online data processing methods.

Collection of information

When users visit this website, this website will lock certain non-personally identifiable information. During the data collection process, the user's personal identity is anonymized. Such information includes the type of Internet browser and computer operating system used by the user, the web pages opened by the user on this website, and the way the user arrived at this website. This information is used to create a better user experience for users and to identify areas where this website could be improved.

The personal data voluntarily provided by the user will be used by the company to communicate with the user and send the latest information to the user. This information may include names, phone numbers and email addresses. Once you log into the area where the above information is required, it is presumed that the user of this website agrees and authorizes the processing of his personal data in accordance with the "Personal Data Protection Law" (Hong Kong Law).